LEGAL REFERENCE

Hamari Privacy Policy sada aur clear hai

e 500 par aapka personal information encryption ke through protected rehta hai. Hum JazzCash, Easypaisa, SadaPay aur Raast payments ko secure rakhtay hain aur kisi bhi third party...

End-to-end encryptionPakistan qanoon ke tahetNo third-party sharingAccount security verified
Lobby dekhen Read FAQ
e 500 Hamari Privacy Policy sada aur clear hai

Hamari privacy posture aur local compliance

e 500 Pakistan mein operate karte huay aapka account data aur transaction records encryption mein rakhta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karate ho, woh payment gateway secure server par process hota hai aur aapka banking details hamari servers par save nahi hota. Hamara privacy framework aapke device se lekar hamari data center tak har step mein aapko

protect karta hai. Agar aap aapka account close karna chahte ho, aapke personal records hamari database se comply hote huay delete ho jate hain. Supported ilaqon mein government aur regulatory bodies ko aapki consent ke baghair kisi information tak access nahi milta.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HELP AUR CLARIFICATION

Privacy se related sawalon ka jawab

Team online

Email Support

Aapka privacy concern ya data request hamara support team ko email kare. Hum 48 ghanton ke under respond karte hain aur sensitive matters ko encrypt mail se handle karte hain.

Account Settings

Aapka personal data aapke account settings mein visible hai. Phone number, address aur payment method ko update kare jab chahiye, aur changes immediately reflect hote hain.

Data Access Request

Agar aap apne sare data ka record chahte ho, hamara team aapko encrypted file mein deta hai. Request ke baad 30 din mein aapko complete export mil jayega.

SECURITY STANDARDS

Hamari privacy practices aur technical safeguards

SSL Encryption

Aapka browser aur hamara server ke beech jo bhi data jaata hai woh SSL protocol se encrypted rehta hai. Yeh...

Payment Isolation

JazzCash, Easypaisa, SadaPay aur Raast details hamari main server par store nahi hoti. Payment gateway woh handle karta hai aur...

Session Management

Agar aap 30 minit tak inactive raho, aapka session automatically logout ho jata hai. Yeh ensure karta hai ke agar...

Audit Logs

Har login, withdrawal aur profile change ka record hamara audit system mein jaata hai. Agar suspicious activity detect ho, hum...

IP Monitoring

Agar aapka account kisi naye location se access ho, hum security alert bhejte hain. Aap immediately confirm kar sakte ho...

Support Training

Hamara support team ko privacy aur data handling ki regular training di jati hai. Kisi bhi information ko verify karte...

Privacy posture jo portable aur clear ho

Encryption ScopeData in transit aur at rest dono encrypted hote hain. Mobile app aur desktop lobby dono secure.
Payment Data HandlingJazzCash, Easypaisa, SadaPay aur Raast tokens use karte hain—actual banking details kabhi store nahi.
User ControlAap anytime aapna personal data access kar sakte ho, update kar sakte ho ya delete request dे sakte ho.
Third-Party PolicyAnalytics aur fraud prevention partners ko anonymized data milta hai, personal identifiers nahi.
Withdrawal VerificationPayout ke time hamara compliance team verify karta hai but aapka banking details internal rehta hai.
Jurisdiction ClarityPakistan qanoon mein jahan tak possible hai data local rehta hai aur government ko access sirf legal order par.
Cookie & TrackingHamari site essential cookies use karta hai aur third-party tracking minimize hai. Aap settings se opt-out kar sakte ho.
PRIVACY FEATURES

Elements jo aapka account ko secure rakhtay hain

Two-Factor Authentication Login ke time aapke phone par OTP aata hai. Yeh...
Withdrawal Whitelist First withdrawal ke time aap sirf ek payment method register...
Account Freezing Agar aapko suspicious activity nazar aye, aap turant aapna account...
Statement Downloads Aapke account ka complete transaction history aap download kar sakte...
Login History Account settings mein aapka recent login log visible hota hai—device...
Privacy Preferences Email aur SMS notifications ko customize kare. Kaunse updates chahiye...

Privacy se related aam sawaal

Account deletion ke baad aapka personal data 90 din mein hamari active systems se remove ho jata hai. Legal aur tax compliance ke liye minimal records 5-7 saal rakhy ja sakte hain lekin woh anonymized hote hain aur access nahi milta.

Bilkul nahi. Hamara app sirf payment confirmation tokens store karta hai. Aapka JazzCash, Easypaisa, SadaPay ya Raast PIN kabhi hamara server par nahi jaata. Payment gateway secure tareeqe se directly woh handle karta hai.

Agar unauthorized withdrawal detect ho, hamara fraud team turant investigate karta hai aur aapka account temporarily secured ho jata hai. Damage mitigation mein hum cooperate karte hain, lekin guarantee nahi de sakte—ap apna password safe rakhe aur OTP kisi ko share na kare.

Major changes ke liye hum email bhejte hain. Minor updates monthly basis par log kiye jate hain aur hamari site par visible hote hain. Aap changelog dekh sakte ho aur agar disagree kare to withdrawal ke baad account close kar sakte ho.

Nahi. Hamara app sirf tab data access karta hai jab aap actively logged in ho. Jab aap app close karte ho, background processes minimize ho jate hain. Analytics sirf anonymized counts collect karte hain, aapka personal behaviour track nahi hota.

Jahan tak qanoon ijazat deta hai, hamara legal team government requests ko handle karta hai. Valid court order ya regulatory demand par hum comply karte hain. Lekin aapko notify karne ki koshish karte hain jab possible ho. Personal data sirf justified cases mein hi share hota hai.

Hamara app sirf essential data cache karta hai—session tokens aur UI preferences. Actual account data server par secure rehta hai. Agar aap app delete kare to aapka data e 500 servers par mehfooz rehta hai. Reinstall ke baad phir se access mil jaata hai.